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Terms and Policies

Prices quoted

All prices are subject to change without notice and are in US dollars.


Most orders are shipped from the USA, please contact your costumer service agent for details.


For any return the following conditions apply; returns will be accepted within 15 days from the date of invoice, customer will pay transportation and duty fees if applicable, in addition CAESA-LAB charges 25% for restocking fee.

Other conditions apply; please contact our customer service department for details.

Payment terms

You can pay your orders by Credit card Visa or Master Card, you can make a wire transfer to our bank or you can send a check to the following address:

1885 De Chambly, Suite 201
Saint-Bruno, QC J3V 5Y1
Tel (407) 545-7415

You also can apply for terms; our terms are 30 days net from the date of the invoice. If you would like to apply for credit please fill the credit form and returned to us by e-mail or fax:

Accounts not settled within 30 days are subject to a 1.5% per month interest charge.


With Overseas Direct, your order is manufactured, and shipped direct from our overseas factory, offering you all the savings of buying direct – while maintaining the same service, quality and support that you’ve come to expect from CAESA-LAB Inc.

Overseas conditions:
Overseas Direct pricing is available only on the CAESA-LAB brand products, for minimum quantities and pricing contact your customer service agent at:

Overseas Direct delivery can range between 5 weeks and 10 weeks from the time the order is received and payment is made.

For our U.S. CUSTOMERS that need to ORDER SUPPLIES ONLINE please visit us at www.labsuppliesoutlet.com

Primary contacts

Phone: +1-407-545-7415
E-mail: sales@caesalabinc.com